Frequently Asked Questions
How far in advance should I book?
We recommend booking at least 2-3 weeks in advance, especially during peak season (spring and summer). However, we often have availability for last-minute bookings.
What's included in the rental?
Our rental includes the equipment (bounce houses, tables, chairs, or linens), delivery, setup, takedown, and all necessary accessories. We also provide safety instructions and guidelines.
What if it rains on my event day?
Safety is our priority. If there's severe weather, we'll work with you to reschedule at no additional charge. Light rain is usually not a problem for covered events, and table, chair, and linen rentals can often be moved indoors.
How much space do I need?
Space requirements vary by rental item. Bounce houses generally need the unit dimensions plus 3-5 feet on all sides for safety clearance. Tables and chairs require less space but should allow room for guest movement.
Do you provide supervision?
We provide delivery, setup, and safety instructions, but adult supervision is required during use of bounce houses. We recommend having at least one responsible adult watching at all times.
What are your payment terms?
We require a deposit to secure your booking, with the balance due on the day of delivery. We accept cash, check, and major credit cards.
Do I need to sign a waiver?
Yes, all participants must have a signed waiver. You can sign the waiver online before your event, or we can help during setup.